Eight Hundred Mice

Final thoughts

2008-06-06T09:36:00.001-07:00

I'm sure that no one's surprised that none of this was particularly new to me. :D Overall, it was fun to introduce people to these nifty new toys. I think the blogs and podcasts might be of most immediate use to the library, and perhaps this summer we can finish getting them set up. :)

Oh - and here's a blog meme I made. :D There's a husband version, too.

As a 1930s wife, I am
Very Poor (Failure)

Take the test!

Thing 22

2008-05-06T12:12:00.000-07:00

Another Thing that I did the writeup for. :) I'm currently a podcast addict - I download them through iTunes, slap 'em on my iPod, and listen to them in the car, while I'm cleaning house, or when I'm doing art.

Some of my favorites are:

NPR: Wait, Wait, Don't Tell Me
NPR: This American Life
NPR Car Talk
WNYC's RadioLab
The Skeptic's Guide to the Universe

There's a lot more that I listen to off and on, but I get these in every time they come out. Well, not so much Car Talk. I love it, but in small doses. XD And RadioLab makes six episodes a year, so it's not too hard to stay caught up on it.

Thing 20

2008-05-06T12:03:00.000-07:00

View Larger Map

I was sort of hoping I could post a zoomed-in version, but I suppose not. the street view is a little more fun. I was using it to check out the area of various addresses of apartments and houses for rent on Craiglist and the TCU Announce thing a while back.

Thing 19

2008-05-06T11:54:00.000-07:00

I've used Google Docs extensively in recent months. My writer (remember my LibraryThing post?) emails me scripts in Word and as I don't have Word on my laptop, I upload them to Google Docs to make notes on and send back to her. We've also just finished editing an anthology of fiction set in the world of one of the comics. We ran out of time to get the sequel to the comic drawn and printed before this year's A-Kon, so instead we put together a small illustrated chapbook containing five stories to tide over all the people who keep stopping by our A-Kon table and asking for a sequel. XD

Anyway, each of us who contributed a story shared it on GoogleDocs for editing by someone else. You can insert notes into a file with different colors and name/timestamps as you edit, and you can make new versions of the files as you rewrite. And when all the edits were done, my writer formatted them all to be consistent, and I grabbed them from Google Docs and created the book's layout. (Which took me all Sunday and Monday, and I had a migraine during the whole process, which is why I'm extra-cranky today. :P)

Thing 18

2008-05-06T11:48:00.000-07:00

Added my own page to the Catch23 wiki, as requested in the writeup for Thing 18.

Thing 17

2008-05-06T11:24:00.000-07:00

I did Thing 16 some time ago. :)

Thing 17 - wikis! Well, let's see. I set up the Reference wiki. I'm an admin on the Cepheidopedia, which is a wiki meant to collect knowledge about the members and history of Cepheid Variable, the science fiction club at Texas A&M.

I also host a wiki about The Tale of Genji on my webspace, but it's incomplete and hasn't been updated in a year.

Thing 15

2008-05-06T11:15:00.001-07:00

I have a Technorati account*, but I only use it to see who links to my site of random generators and what they say about it. :)

I created my own blog meme last year from one of the random generators, which was wildly popular for a couple of weeks among bloggers who watch the anime Bleach. It won't actually mean a thing to you if you don't watch the anime or read the manga, though.

Telophase's Zanpakutō:

Lightning Singer deflects all blows aimed at the wielder and resembles a heavy eku wrapped in colorful ribbons after it is unsealed. Telophase invokes shikai with the command "Unbind, Lightning Singer!"

What's Your Zanpakutō?

And then I created a silly version:

Telophase's Zanpakutō:
(Fourth Division Irregulars)

At the command "Wind Me Up!" your zanpakuto Water-Resistant Bottle Brush, a hilarious, cheap sword-breaker, invades France.

What's Your Zanpakutō?

* Which I'm not linking to, because it would make finding the comics I challenged you to find in the LibraryThing post too easy as the website we sell the comics from is tracked by Technorati. XD

Thing 14

2008-05-06T11:06:00.000-07:00

I've been using Del.icio.us for some time. If you look over to the right of the page, where my tag group "Library2.0Presentation" is, you can find some links on Web 2.0 stuff being used in or talked about in relation to libraries.

LibraryThing

2008-05-06T09:15:00.001-07:00

I've had a LibraryThing account for a long time, but haven't done much with it due to the tedium of entering in all the books. I played around more with it today, and ran smack into a serious problem they have - there's no good way of indicating when a book has more than one author so that you can search on either author's name and get the book. There's an Other Authors section hidden in the Details link for the book, but those names don't get indexed with the Author name, and thus don't get searched in an Author or Works search.

And why this really torques me off is that the comics my writer and I self-published are in Library Thing, thanks to people who bought copies entering them, but you can't find them by searching on my name. You have to know her name or the title to get them.*

The LT database has been bootstrapped and jury-rigged from its beginnings, and it's rather obvious that the originators didn't think about books with more than one author (what about anthologies, too? wouldn't you like to search for stories by an author that have been anthologized?). And as I created a minimal library catalog in a programming class that had the capability for more than one author in it, I have NO SYMPATHY.

ETA: Thing 16

* I'm not telling you which ones they are. You'll have to exercise your Library Ingenuity to find them. If you really desperately want them I'll give a free copy to any of my co-workers who find them on LT, but keep in mind that you probably don't want to read them. :) One's rated R and one's rated PG-13 and they are BOTH very much NOT FOR KIDS.

A slight hint that probably won't really help you is that my writer is an Actual Professional Published Writer Person whose memoirs are also in LibraryThing.

2008-04-30T08:45:00.001-07:00

Countries I've visited

Make yours @ BigHugeLabs.com

Flickr mashup!

2008-04-30T08:37:00.000-07:00

I love living in the future

2008-04-29T20:55:00.000-07:00

Dead giant squid cam!

As it's in New Zealand, they tend to be working on the squid during the night our time. Right now, at 11 PM, there's scientists poking and prodding it and taking photographs. :)

Here's the schedule and list of other cams.

One last meme!

2008-04-22T14:07:00.001-07:00

I'm posting this one separately because the graphic is so big. But I bet a lot of you will find it highly amusing. It's a celebrity look-alike meme from MyHeritage.com that uses facial recognition technology to work out what celebrities you look most like. The results are ... amusing, more than accurate. :D (Two haircuts ago it told me I looked like Jean-Bertrand Aristide. Huh?)

To do your own, first find a picture of yourself (or someone else!) that's got a reasonably clear shot of your face, facing forward. Then click on the above graphic. Once you get to the site, look for the tab marked "Face recognition" and click on it.

Choose which of the three things you want to do (the above is "celebrity collage"). Then click "Celebrity collage". (I don't know why they make you click through yet another page, but they do.)

If your picture is uploaded somewhere, you can put the direct URL of the image in the box on the next page. If it's on Photobucket, you can click the little "Photobucket" button above "Image URL" and enter the Photobucket URL there. If the picture is on your computer, click "My Files", and then browse for it on your computer, then click "Run Face Recognition".

The application steps you through it after that. You can choose what type of collage you want. If you don't want your picture showing up on the final collage, click the silhouette labeled "Private". Pick which of the celebrities it gives you to include. Preview your collage, then click on it to go back to the "Preview/Save" options, and click Save.

It will then give you a box with an option of where to post your collage. On the list on the left side of the box, click "Other." This will give you a box with a bunch of scary-looking HTML code in it. Click in the box with the code. Then type Ctrl-a to select the code, and Ctrl-c to copy it. Then go to your Blogger blog (or wherever you have your blog), and click Ctrl-v to paste the code into a post. Then publish your post, and we can all see who you look like!

Meme time!

2008-04-22T13:44:00.000-07:00

This came up in the Catch23 coaching session today, so I thought I'd post about it here. Now, a meme is an idea that spreads like a virus does. A blog meme is something, like a quiz or a small set of instructions to post something, that spreads via people's blogs: readers see it, do it for themselves, and post the results in their blogs, and their readers do the same, and it spreads that way.

A few example memes. You may have seen some of these sent round via email.

HowManyOfMe.com

There are
19
people with my name
in the U.S.A.

How many have your name?

I'm not posting my results from the What Book Are You? quiz, as the book cover is very large and would make you scroll a lot. (But I'll tell you that I'm The Guns of August by Barbara Tuchman.)

There's also What Punctuation Mark Are You? (I'm a semicolon).

My blog is worth $25,968.84.
How much is your blog worth?

Here's an example of a meme that's a set of instructions:

1. Grab the nearest book.
2. Open the book to page 123.
3. Find the fifth sentence.
4. Post the text of the next 3 sentences on your blog along with these instructions.
5. Don't you dare dig for that "cool" or "intellectual" book in your closet! I
know you were thinking about it! Just pick up whatever is closest.

'I must tell you,' said Tripitaka, 'that I was admitted to the Order almost as soon as I left my mother's womb, and have never in my life indulged in meats of this kind.' The hunter thought for a while. 'My family,' he said at last, 'has on the contrary for generations past been accustomed to eat meat.' - From Arthur Whaley's translation of Journey to the West, titled Monkey.

(Any of you who wants to do the above meme, consider yourself tagged!)

And a meme to find out Your Spammer Name. (I'm Salutation J. Rivalry)

CiL2008: Postconference Workshop - Web Services

2008-04-14T13:48:00.000-07:00

Another one that won't mean much to most of you, and that's OK.

"Web service" is a broad term that refers to a remote call to a data service that provides access to data and/or procedures that are usually on a remote system. It uses structured data for data exchange, usually XML. APT data sources availalbe include Google, Flickr, Yahoo!, del.icio.us, Amazon, GoogleAppEngine, eBay, AllCDCovers.com, ISBNdb.com and Amazon S3. There's a bunch more listed at programmableweb.com/apis/directory

I don't have a whole lot of notes, as I got a thorough handout with code samples and helpful links to a number of different places. The session itself talked about basic data calls and walked us through some sample applications using web services.

CiL2008: Postconference Workshop - Ajax for Libraries

2008-04-14T13:39:00.000-07:00

Ajax won't mean much for most of you, and that's OK. It's website behind-the-scenes stuff that allows you to make nifty applications and widgets, lessen the load on the server, and make page load times faster for people browsing the site.

The workshop explained the basics of Ajax, gave some code examples, and showed examples of things it's possible to do with it. One of the ones I liked a lot was putting page content in tabs with pages. For example, on our current website, I've got links for students up top and links for faculty on the bottom. I could put those in separate tabs, so that instead of scrolling all the way to the bottom, faculty users could just click a tab and have their links load in place of the student links. This would make the page as a whole load faster, and make it easier on screen readers.

Other library uses suggested are:
-- browsing subject headings in the catalog
-- "pre-displaying" indexes and database categories
-- managing complex ILL or contact forms
-- federated searches
-- catalog searches
-- rating systems
-- "print this page" functionality

There is a lot of data available on the web that libraries can access via APIs:

-- LibraryThing (you don't have to subscribe to the LibraryThing for Libraries service if you can program it yourself)
-- Google Books Availability API
-- WorldCat API - coming - just opened up to a few developers this week
-- Google & Yahoo Maps API

Too Much Actual Content!

2008-04-14T13:11:00.001-07:00

...so have another lolcat.

see more crazy cat pics

CiL2008: Virtual Reference: Endless Possibilities

2008-04-14T12:32:00.000-07:00

This session was about the different ways you can provide virtual reference at libraries, including but not limited to IM chat reference. Here's some of the products they discussed:

Hab.la is a free service that allows the chat box to follow the user around the Internet. It loads the library page within a Hab.la browser, so that the librarian can show the patron where to go and what to do. There's some problems, however - I think the patron has to download and install the Hab.la widget, the coding is a bit clunky, and only 5 Hab.la widgiets will display at any one time, so if you've got more than 5 chat requests coming in, some of them get lost. See comments for clarifications.

The company is also thinking about a pay-per-use policy, although they know libraries are interested and may be willing to cut them a deal. However, this type of virtual reference service is something to keep an eye out for in the future.

LibraryH3lp is an IM service being built by librarians for librarians. It runs on Javascript, is customizable, adn allows for multiple librarians to have windows open to the service at once. They all get notifications of an incoming message, and the first librarian to respond gets connected to the call. They're also looking at eventually instituting a fee for this service, but it's free for now. You can get an overview of what's available and what's planned at their overview page on their wiki, and you can see LibraryH3lp in action here. On that page you can also find a link to the PowerPoint slides from this session, on Slideshare.

Skype is a free VoIP (Voice over IP) service that essentially allows you to talk online with anyone who's got Skype connected. It's faster than chat, but the user has to have Skype installed, and you have to remember to log out. the University of Waterloo tested Skype for a while, but they only had 10 questions via it in the first month.

The second presenter in the session talked about using RSS feeds to create virtual reading rooms. The presenter said that students don't browse in the physical reading room, and that browsing ejournals is almost impossible. So he built an online reading room from RSS feeds for library literature.

You can find RSS feeds of new material from databases like Ebsco and other journal aggregators and from publishers. There are also online journals like Code4Lib that offer feeds. He created a mashup of the feeds using a service like Feedburner that aggregated feeds from 20 different library journals and served them all up in one feed.

Some services like Feedburner will email items from the newly-created feeds. Most individual journal feeds and publishers' feeds give abstracts of the articles. Ebsco feeds just give article titles.

A service like Grazr will take different RSS feeds and OPML files (remember the file that Walter had you load into Bloglines that gave you a bunch of different feeds at once? That's an OPML file) and makes a unique RSS feed out of all of those that you can post on a webpage - say you wanted to create a virtual reading room for Biology journals. You could find a bunch of Biology journal feeds from the pre-eminent journals in the field and create one feed from them using Grazr, then post that feed on, say, the Biology subject guide page for those who are interested in keeping track of new research and publications.

Pipes is another service that will do much the same thing.

RefWorks has a new service called RefAware that also monitors journal feeds and delivers those of interest to you, based on search strategies you provide. (As we already subscribe to RefWorks, this may be something to look into.)

ticTOCs is a service currently in beta that plans to gather journal tables of contents from RSS feeds and allow researchers to browse them. The coverage is not very extensive as of yet, since they only went live a couple of weeks ago.

CiL2008: Next Generation Library Interfaces

2008-04-14T12:17:00.000-07:00

You can find the Powerpoint slides presented at this session on the Library Technology Guides website.

This session ended up slightly different from what I interpreted the description in the program book to mean. It said "New models of what constitutes a library catalog are forming, and products are now beginning to embody aspects of this new vision. Breeding provides an overview of the library catalogs and interfaces now available or in development, including both commercial and open source alternatives." He did talk about the products, but at the end of the presentation. The majority involved the new model and what it should incorporate, most of which seemed like "Well, duh" information to me.

This was the session where I started thinking about the discrepancy in the stats that the University of Guelph, ProQuest, and the Pew Institute reported, of how students turned to the library for research, and the stats that others, including Breeding, cited that said people turned first to Google. I'd need to know more details about the studies that found people preferred Google - who were the patrons? what sort of information were they looking for? did they have access to university-level information resources? what's their education level? - before I could say who was right and who wasn't, or even if both were right depending on the circumstances.

And that was the point where I made a note to myself to propose a survey that asks our students where they go to research, and that makes a difference between quick lookups and in-depth research, so we can find out what our students are doing and how we can help them.

Breeding proposes a comprehensive search service. This is not a federated search, but a collection of metadata from all types of sources that could be searched. He acknowledges that there are a lot of cooperation problems involved, but patrons hate having to sign in to a number of different resources just to do one search.

This was the point where I made a note to investigate if it was possible to create a single sign-in for off-campus users that would persist through one session using different databases, because I know how annoying it is to have to sign in to every database you use. Although I suspect it's probably quite difficult, otherwise we'd have done it already.

I stopped making notes at this point, as his Powerpoint slides were pretty comprehensive, so shall refer you to them if you're interested in theoretical design of future catalogs, and what products are supplying some of this functionality already.

CiL2008: What Do Users Really Do in their Native Habitat? pt 2

2008-04-14T07:30:00.000-07:00

This talk was the second part of the session, and a representative from ProQuest discussed a recent study they did about how students perform research. They involved 7 universities, recruiting students (through Facebook!) who were actively performing research, and sent researchers to observe the students for 90 minutes, and then ask follow-up questions.

The reasons students chose the resources they used were mostly down to three things:

1. A course instructor had recommended it to them
2. They heard about them through library outreach
3. Brand awareness - in other words, they remembered the name of the database

An instructor giving them a recommendation was a golden endorsement for the resource - students would rely on those for *years*, but it can backfore: sometimes the students relied on those recommendations exclusively, sometimes even when they weren't very useful for the topic they were researching or there were other databases that covered the same subject.

This is from a previous post I did here, but I got the story from this session so I'll repeat it:

One thing that everyone agrees on is that awareness - making students and other patrons aware of what's out there to help them - is the key point. The ProQuest guy who talked about their study (I'll write it up later) told a story about one of their sbjects. They observed a number of students for 1.5 hours each as they did research for a paper. This kid was the poster child for database use. He went to the database page on his university library's website and went through every single atabase relevant to his topic. When asked why he did this, he gave a speech about how many resources were available and how useful they were, etc. When asked how long he'd been researching this way, he replied "Six weeks." Why the change six weeks ago? He said that a librarian had come to one of his classes and told them that and showed them how to do it.

The vast majority of students *attempted* to use library resources.

Once they were in a licensed product (i.e. database), most had no serious difficulty in conducting research. The students would often work with multiple resources and search tools at the same time.

Abstracts were essential in identifying relevant articles.

Things that inhibited research success:

-- lack of awareness, not knowing what's available
-- Difficult to navigate library websites to locate appropriate e-resources
-- Often they'd search the library catalog for articles.
-- authentication barriers, especially considering limited access points

How they really used Google:

1) as a primary research tool
2) to supplement research
3) for handy, quick look-ups <-- the statistics that say 90% of Web researchers use Google probably belong in this category. Often after doing the librarys earch, they'd do a quick Google on the topic.

Why use Google?

-- when quality isn't a concern
-- insufficiently aware of library e-resources
-- bad experiences with library e-resources

Using Google as a look-up tool:

-- to locate known resources like known websites, major newspapers, and library resources
-- to get specific answers like general information about a topic, definitions of terms or phrases, or to complete a citation.

CiL2008: What Do Users Really Do in their Native Habitat? pt 1

2008-04-14T07:01:00.000-07:00

This session consisted of two presentations on separate studies done by the University of Guelph and ProQuest. Both of them wanted to find out how their users researched in order to better serve them. (ProQuest in the next blog post)

Millennial Mythology

The University of Guelph went first, and started by pointing out that the survey applied to their user base only and might or might not apply to other institutions. They also went to great lengths to disguise the library origin of the survey, in order to keep respondents from choosing the answers they thought they wanted to hear, and had the questions looked over and tweaked by a non-library statistician-type person in order to eliminate bias and make sure the replies would answer the actual questions they wanted to ask.

Results include:

-- 9% of students use PDAs. 91% did not.
-- 69% own a cellphone, 79% of those used it for text messaging, while only 17% of cellphone owners used them to browse the Internet
-- 93% used Internet chat programs and about half used them for academic purposes
-- Overall, the students prefer to use email to communicate with group project members
-- Most of them not interested in using online social networks (OSN) to share work with classmates. They would share only with friends - the overall attitude was "why would I share my work with students who hadn't done the work?"
-- Only 4.1% participated in online virtual environments like Second Life

When students did online research, the order in which they used resources was:

1. the UG library or library website
2. Google
3. Journals
4. Catalog
5. Google Scholar
6. Specific journal indices

Library-related answers accounted for more than 80% of the responses.

Students in focus groups conducted to follow up on the survey said they used library sites as often as, and in conjunction with, Google. They *also* said, however, that the library site was the most complicated and frustrating option.

Discussion points they brought up:

--Technology and gadgets were not being used the way we'd expect. Cellphones were used for talking and texting, mostly.

-- Students were reluctant to mix personal and academic computing (i.e. reluctant to have the library invade Facebook and Myspace). Younger students were less reluctant, however, and they expect that trend to continue in the future.

--Is it the best use of resources to develop online presences like Facebook and Myspace right now? They'll continue to monitor the trend.

--Their priority is to improve what they have on offer now: create more user-friendly websites and more efficient search tools.

-- What needs to be done is to determine what the students need and eek solutions to meet those needs.

-- Development needs to originate with the students.

CiL2008: Facebook Apps & Libraries' Friendly Future

2008-04-08T19:37:00.000-07:00

Just a note - this is actually cut-and-pasted from a reply to someone I made on the service my personal blog is on, when I mentioned I was in a session on Facebook and libraries. They asked how and why a library would use Facebook, so I summed up the session, and realized: hey, I've got my 800mice post on it. :)

===========================

According to this session, if you as a librarian create a Facebook page for yourself, it serves as another point of contact for patrons. Although they caution that *you* initiating friending with students or patrons can make you seem like Uncle Creepy, so it's best to let them initiate it.

Making a fan page for your library on Facebook can be good, because it allows you to post announcements and use it as advertising and outreach (fan pages are what Facebook set up for groups and organizations to do to get a presence on Facebook - Facebook users can fan them, instead of friending them, without letting their profile be seen). And if you collaborate with an individual, you can set up Events or send out flyers on Facebook.

Outside of student-librarian interactions, librarians can network with each other via Facebook.

The University of North Carolina recruited students for a focus group via Facebook and got more respondents, and more diverse respondents, than they ever had before.

OTOH, there are multiple studies, which I've read about and heard about in other session, that say many students don't *want* the library coming in to their world - they want to keep Facebook social and not academic. So there are good arguments both ways. All the studies I've heard about, however, do say that younger students show less reluctance to have Facebook invaded by their library, and they project that in the future, that trend will get stronger.

The session was titled "Facebook Apps & Libraries' Friendly Future," by Laurie Bridges and Cliff Landis, and the Powerpoint presentation is up on Slideshare. (A lot of the Computers in Libraries presentations are up there, actually, and the CiL website will have most of the presentations up within a couple of weeks. There's also the conference wiki, which has links to the official conference bloggers as well, if you want to go see what they're saying about the sessions.)

===============================

Anyway, if we want to create a Facebook fan page for the library, that might be an interesting idea to see what happens, since so many of our students are on Facebook. The example they showed in the presentation had fairly basic info - the library's information like hours, direction, etc., and it was used for announcements as well. I'm sure we could repeat some of the What's New stuff that would be especially targeted towards students over on Facebook.

CiL2008: Thoughts

2008-04-08T09:59:00.000-07:00

Some random thoughts about CiL so far:

I'm most struck by how half of the presenters present or quote research that shows that users turn to the library and library websites first to start research or look for information. The other half cite research that shows exactly the opposite - people turn to Google first.

I note that so far, those who cite research that shows that users don't turn to the library aren't doing the research themselves, just quoting others. Those doing their own research - and in both cases I've seen this they took great pains to disguise that the questions were coming from the library (in one case) or a database company (in the other case) - found that the library is a primary starting point.

One of the presenters found out through follow-ups to their study that for research questions, people turned to the library, while for quick-answer look-ups, they turned to Google. He hypothesizes that this is what's producing the results in other studies that claim people turn to Google first - they do, but only when they're looking for something specific, like a definition of a term, or a quick overview of a subject.

That tends to make sense to me. However, I'd like to find out how our users begin their research, and want to run a survey on this. I think that'll give us a better idea of which way to go when redesigning the site.

One thing that everyone agrees on is that awareness - making students and other patrons aware of what's out there to help them - is the key point. The ProQuest guy who talked about their study (I'll write it up later) told a story about one of their sbjects. They observed a number of students for 1.5 hours each as they did research for a paper. This kid was the poster child for database use. He went to the database page on his university library's website and went through every single atabase relevant to his topic. When asked why he did this, he gave a speech about how many resources were available and how useful they were, etc. When asked how long he'd been researching this way, he replied "Six weeks." Why the change six weeks ago? He said that a librarian had come to one of his classes and told them that and showed them how to do it.

CiL2008: Widgets and Doodads for Library Webmasters

2008-04-08T09:50:00.000-07:00

This is another session that probably won't do you much good for me to write up all the details. :) The presenters talked about a lot of things like Firefox extensions to add to your browser to make some jobs easier. I hadn't heard of a lot of these - many of them I won't use, but others I will.

There's one called Feng GUI that simulates eye-tracking data for your website - in other words, it simulates the path a visitor's eye will take through your page, so you know where to put the important things and where not to. Something that will be immensely useful is BrowsherShots.org, which is a site that returns screenshots of what your site looks like on a lot of different browser/operating system configurations. It's a distributed netowrk - you send in your request, and they send it out to a bunch of different people with different browsers to take the shots. It's slow - they said it tends to take about 25 minutes or more for the results to come back - but invaluable for reaching all those browser/OS combos that are hard to track down.

For those of you who need to edit photos in the next few weeks for whatever Thing it is may want to take a look at Photoshop Express. It's a free online image-editing program by the makers of Photoshop.

And don't forget the LOLinator, where you can see your website as if created by LOLcats. :)

CiL2008: Engaging the Audience 2

2008-04-08T09:35:00.000-07:00

The second half of the Engaging the Audience session was Temple University showing off how they use LibGuides to run their subject and course guides.

This is spiffy. Go poke around the guides and see for yourself. The presenters explained that LibGuides is:

--easy to use
--simple to customize to the look and feel you want
--flexible - you can organize each guide in a number of different ways, including resource type, time period, and topic
--interactive - far more so than their previous guides. Patrons can input comments on items, tag them, rate them, and get email alerts. The guide maintainer can add RSS feeds to the guide, a suggestion box, and a poll. And several other things that I couldn't write fast enough to record. :)
--There are a number of widgets you can add, including a calendar to add schedules things.
--There's a search function in the guides
--You can embed video
--You can make guides for specific courses, as well as subjects
--They often embaed course guides within particular subject gudes

They tracked stats - for just one of the subject guides, the Criminal Justice one, the use of the guide more than doubled in the first month alone.

They admit the guides need marketing0 they talked them up in classes of library instruction, and made stickers to distribute around campus.

Springshare, the company that makes LibGuides, has a Facebook app that you can use to allow people to add subject guides to their Facebook page. And you can embad the guides in Blackboard courses.

There's an article in the journal Code4Lib 2(2008) by Corrado & Frederick on this.

Not convinced yet? You can find the presentation here at MadInkBeard.com.

I'm quite impressed and think we should look seriously into this. The guides are more versatile and attractive than ours right now, and would stop use spending so much time tracking down errors and fixing the database. I picked up a brochure from SpringShare and plan on pushing it in the face of a couple of you when I get back. :) There's other software out there that does similar things - I'm not sold on this particular product - but I think we should give some serious thought to updating our subject guides in a way that allows someone *else* to take on the burden of the technical work.

CiL2008: Engaging an Audience

2008-04-08T09:21:00.000-07:00

This talk showed off the Penn State library website and what they've done for novice users. The main site is really geared towards expert users - those who already know how to do research, who know what they want and how to get it, and don't need hand-holding. (It's much like our site, as a matter of fact.)

They created a page geared towards novice users, primarily incoming freshmen who don't have much experience in research. They call it Research JumpStart. It gets rid of much of the wide variety of choices that confuse the heck out of people new to this, and offers a few stripped-down essentials. There's a simple catalog search box right at the top. The next box contains a simple search box that searches ProQuest. (The Penn State Libraries have some sort of deal going with ProQuest where they heavily promote it as one of the primary databases to use.) Then they have links to the the most-used subject guides - there's more in the system, but they took the top 25 or 30 most-used. Then there's a box with Quick Links to other frequently-used pages on the site: hours, course reserves, the e-resources list, etc. They also seeded the page heavily with an ASK button that goes to the Ask a Librarian pages, and they have a Meebo search box on the side.

I actually like this concept a lot - it solves the problem of how to make your site accessible for novice users while not dumbing it down for the advanced users. It also keeps users from getting lost in the site. The only thing I don't like is that the link to it from the main page is waaay over to the side, where you won't see it unless you look through everything (well, and the reliance on one database).

Now about the tech side: the page is built with widgets created with a site called Widget Box, which allows you to create widgets, and hosts them on its own site. Each widget is basically a self-contained program, or application, that you can take and put on your own website, or use something like iGoogle, a personalized Google start page, to build your own website of frequently-used and useful widgets. They promote this in their library instruction, showing students and faculty how they can build their own page of relevant links and widgets. They report that faculty and grad students really appreciate this ability.

CiL2008: Fast and Easy Site Tuneups

2008-04-07T20:24:00.000-07:00

No point in me listing all the stuff talked about, as it was a collection of things we can do to the website, each taking under a minutes, that will streamline it, make it load faster, give it better visibility to search engines, and so on. Lots of good stuff here that I think I'll take a good look at adding/doing to the library's site.

CiL2008: Hi Tech & Hi Touch

2008-04-07T20:10:00.001-07:00

This session was about getting the human touch into technological interactions. You need to look at the library's perception of high touch vs. the patron perception - an example was a list of new books emailed out. The library's perception was that it was high touch, as they were sending this out to the community. From the patron's point of view it's not - it's a simple list of titles and author, divided into fiction and nonfiction, with no hint as to what the books are or are about. If the patron is interested in mysteries, nothing on the list says which ones are mysteries.

Contrasted to a library that has a page of new books with the covers posted, which gives more information about a book. That makes it a higher touch.

Patrons don't care whether they're beign reached by high or low technology; they jsut want high touch.

book recommendation: C. Shirky Here Comes Everybody "Tools don't get socially interesting until they[re technologically boring."

Othere ways to add high touch:

--use human language. And example is "We don't own this, but we'll get it for you" with a link to ILL

-- an example shown was a Database of the Week feature which used an online tutorial-type slideshow to market a new database each week.

-- a MeeboMe widget on the null-search page in the catalog (woo! we have it!), but also with an email link and library hours added to it (which we don't have)

-- one library with a Facebook page started to have users ask questions on their Wall.

-- Put a picture on your blog so that people can recognize you on campus.

--If you don't want photos up, use avatars, The Burlington County Library uses avatars to represent their librarians. It's a way to personalize the library and its staff.

--Blogs with comments. One example had kids commenting and interacting with each other, not necessarily about the topic at hand, but still building a community.

High touch is about creating spaces for people to come together, online and offline.

We got to see screenshots of an application in beta testing called Biblio Commons. It's a social OPAC, where patrons can leave comments, tags, and reviews on items, make lists and recommendations, and send message to each other.

Also social networking sites are bringing librarians together to interact and form communities. Librarian 2.0 is a social networking site for librarians, as int he librarysociety chat room.

This presentation will be up here soon.

CiL2008: Keynote 2

2008-04-07T20:09:00.001-07:00

The second part of the keynote speech dealt with a new study the Pew Group did on patronage patterns - how patrons searched for information. It dealt specifically with questions that had a government connection - job searches, further education, health questions, etc.

53% of adults had been to a local library in the past year.

Younger adults were more likely to go to a library than older - 62% in the 18-30 range, 59 of 31-42, 57% of 43-52, 46% of 53-61, 42% of 62-71, and 32% of 72+

60% of online teens use the Internet at libraries, up from 36% in 2000.

People more likely to use the library were those with higher incomes, higher education, and those who were already Internet users - they are information hungry , and more likely to be active & engaged in social interactions than non-library users.

This is the era of social networks - people are more likely to rely on other people for recommendations and information than the 1980s. Due to information overload, they get other people to help them choose or find things. Technology allows people to have larger social networks, which they use to help find what's newsworthy, or gaining social support, and for problem-solving.

The question here is: how can the library become a node on people's social networks?

Live Conference Blogging

2008-04-07T08:23:00.000-07:00

You can see live conference blogging IN ACTION here:

http://infotodayblog.com/

THat's a team blog organized by the organizers of the conference. If you go here:

http://www.infotodayblog.com/other-bloggers-at-cil-2008/

you can see other conference bloggers here.

Fast & Easy Site Tune-ups is about to start shortly. I just sat in one called Hi Tech & Hi Touch about putting the human touch into high tech applications. Which you should be interested in, as it's about getting your patrons and colleagues in touch with you. :)

CiL2008: Keynote

2008-04-07T07:21:00.000-07:00

We heard about a couple of studies done recently by the Pew Foundation, which had some surprising results that went against the common wisdom about libraries.

The first was a general survey of internet use. Turns out that 73% of adults & 93% of teens use the Internet. Over 50% have broadband at home - it is now the norm to have broadband access from home. 62% connect wirelessly - either through a laptop or through an INternet-enabled phone. And here's the important part for us: 59% of adults have used a cell phone to do something connected to the Internet. And what's even more interesting, is that Internet-enabled cell phones have crossed the digital divide - the users are more likely to be minority, have lesser incomes, be less well-educated.

Wireless users become more interested in accessing news via the Net. 62% of young adults have posted a picture to the Internet - their friends comments on them. Pictures are becoming a currency of community & communication. 56% of teens have a social network profile like Facebook or Myspace, compared to 33% of aduls.

The next session is about to start - I'll add more to this later. You'll be interested in it, I promise. :)

Conference blogging

2008-04-07T05:44:00.000-07:00

And yet another use of Web 2.0 technologies: conference blogging!

I tend not to do *live* conference blogging, like some people, because I find that I can't listen to the speaker and process what they're saying and report on it at the same time. In my snarkier moods, I think others can't do that either, because the live conference bloggers rarely have any analysis, just play-by-play reporting of the speaker, which isn't really what I want from a conference blog - I want to know what the blogger thinks about the topic, whether they agree with the speaker or not, what other thoughts and ideas it sparked, and so on.

That being said, if I blog any of the sessions here at Computers in Libraries, I'll probably give play-by-play reports. :)

Right now, I'm killing time waiting for the keynote speech to start. A speaker from the Pew Internet & American Life project is giving a talk titled "Libraries Solve Problems!" about a national survey on how people use the Internet and libraries for significant issues or milestones - how they get to the information they want, and the kinds of information they use.

For the rest of the day, except for the first session on technological innovations, it looks like I'll be in the Web Design track. I'm especially looking forward to the final session of the day there: "What Do Users Really Do in Their Native Habitat?" which reports on a survey the U of Guelph did of their students on how they use technology and their online behavior and information-seeking behavior, with another speaker discussing a study about college students' study habits.

My first foray into posting on YouTube

2008-04-04T06:26:00.000-07:00

I just got a new camera and was testing out its video capability. One of my blog readers asked for video of my cat, so I took a short video of her. I hope it was everything he wanted and more.

Since I think there's been too much actual content on this blog this week..

2008-04-03T12:11:00.001-07:00

see more crazy cat pics

Right, let's get some of these out of the way...

2008-04-01T10:17:00.000-07:00

...so I don't have to remember to update each week.

Things 5 & 6: My ginormous Bloglines blogroll shows I'm pretty familiar with RSS feeds. Note to everyone who's flabbergasted by that: I read very few of these on a daily basis. I certainly don't read everything that goes by. I started using Bloglines about 3 years back when the sites I hit on a regular basis got too unwieldy to visit every day and check for new content. With an RSS feedreader/aggregator, the new content came to me. I tried a feedreader that you download and run on your desktop, but that meant that I could only read them at work, and when a good portion of the things I was putting into the aggregator weren't work-related, that was useless. So I switched to Bloglines, since I could access it from work and home.

Things 7 & 8: I've got a Facebook page, which I use almost entirely for playing Scrabble. My online social networking is pretty permanently fixed over at my personal blog, and I don't like to spread out too much, otherwise it feels like a hassle, instead of fun, to go visit sites.

I also don't IM too much. I have AD/HD and IMs serve as too much of an interruption. I can't do any work, whether it's job-related work or my art-related work, on the computer if there's someone IMing me. Phone calls, emails, and people dropping by without warning are already problem enough; I don't need more interruptions throwing me out of focus when it takes me 20 minutes to be able to start concentrating on what I was distracted from.

Things 9 & 10: I wrote these sections. :) The library aggregator is an interesting idea, but I won't be giving up my Bloglines account or adding another feedreader. I also scaled way back on the number of library feeds I read when I noticed that 75% of the posts on the feeds I was reading were just linking to other feeds that I was also reading. and I got tired of the relentless OMG YOU MUST HAVE RSS FEEDS/BLOGS/WIKIS/WIDGETS/WHATEVER OR YOU'RE NOT SERVING YOUR PATRONS that the more enthusiastic members of the library blogging community screamed in text all the time.

As far as Digg goes, I don't particularly care for it. I read the BBC news site and whatever my friends post on their blogs - they're all tech-savvy enough and news-conscious enough that anything that's the least bit important will get posted somewhere.

More later.

Content? What content?

2008-03-31T10:53:00.001-07:00

see more crazy cat pics

Cream of Tiger Soup

2008-03-28T08:17:00.000-07:00

see more crazy cat pics

From I Can Has Cheezburger, a blog full of captioned pictures like this. :)

Thing 2

2008-03-27T10:21:00.000-07:00

Having now watched the 7 1/2 Habits ~~powerpoint~~ video, I am, I'm afraid, on the side of the "lame" people, because nothing was particularly new to me, and the narration drove me nuts.

However, speaking of Habit #6, using technology to your advantage, here's a link to one of the best new ideas in education out there: MIT's Open Courseware site. This site hosts the contents of 1800 MIT courses, from math to social sciences to art to languages and beyond, at both graduate and undergraduate levels. This is an amazing new idea and wonderful resource.

MIT took the idea of the UK's Open University one step farther. The OU is a distance-learning college set up to cater to those who for whatever reason can't or don't do regular university-type learning, one step farther, and for those who may not have a background that enables them to be accepted at regular universities. Almost all of the courses have no pre-qualifications necessary except that you have to be 18 or older to study. It costs money and grants you a degree, unlike MIT, but of course with the OU your tuition gets you the support of an instructor and fellow classmates. However, MIT is good for those who are highly self-motivated or who just want to dabble.

Catch 23

2008-03-17T12:53:00.001-07:00

Having not used this blog in a dog's age, I shall now put it to use to chronicle me Catch 23 experience.

Mobile Learning: Where Will It Take Us?

2005-11-04T13:23:00.000-08:00

Steve Schafer, Director, Library Services, Athabasca University (AU): Canada’s Open University

AU specializes in distance learning and is one of the fastest-growing institutions in Canada, with course registrations nearly doubling in 5 years. Schafer looks first at how library services to distance students contribute to student success and to the growth of AU, then discusses how AU library services might evolve, integrating new technology into its processes to meet the unique expectations of the "video game generation" and those who are using handheld PDA devices.

My notes:

Mobile Learning

Students want more online.

Continuous partial attention (the concept that cropped up in the keynote speech).

Digital Reading room - challenge to provide online course reserves.

Flexibility, security, mobility

PDA accessible

Athabasca has a French class that repurposes existing material - got license to rip French learning CDs to mp3 - available to download to desktop & pda.

Learning extends beyond text & desktop.

mp3 with text display - using flash

Visually disabled students who are used to listening to materials with a mechanical voice, tend to prefer mechanical voices reading material.

Podcasting - can use audio & digital files like slides in iTunes.

Self Discovery: Federated Search Engines & Subject Pages

2005-11-04T13:02:00.000-08:00

Frank Cervone, Assistant University Librarian for Information Technology, Northwestern University
Darlene Fichter, Data Library Coordinator, University of Saskatchewan

Numerous usability studies demonstrate that library Web site visitors have difficulty locating and retrieving articles. The speakers describe two different approaches that work hand in hand for helping users locate relevant materials. Cervone shares recent results about the best placement of federated search boxes, display of search results, and design decisions in creating topical groups. Find out what works and what doesn’t. Fichter describes the results of a series of tests looking at the effective design of browsable library subject pages. Through a rapid cycle of testing, design changes, and retesting, subject pages were adapted and changed based on user behavior. Both discuss challenges and lessons learned.

Powerpoint presentation

My Notes:

Federated Search Services

Users understand searching Google or individual databases, but not what 'metasearch' means.

In testing, they introduced a metasearch engine and asked the users what they'd call it. Nobody used 'metasearch' or anything like that. They called it the 'catalog.'

To appeal to undergrads it needed simple interface.

Faculty not concerned about 'databases' per se, but about the journal.

In federated search engine, users prefer simple search - a Googlelike experience. Users won't use complex query statements. They feel succcesful in simple search environment because they find articles, even if the articles aren't exactly what they searched for. Unexpected advantages to this - find new resources & citations previusly unaware of, the browsing factor.

Most people who are not librarians tend to search the same way.

Their expectations: They want to see things in relevance order, even when it is not clear how relevance is determined. When results are not displayed that way, patrons often figure out display order but they don't like it and when they have the opportunity, they change over to relevance.

Overall most patrons prefer simple search interface instead of going into a long list of databases and checking them off. (made me think of something from the from the first session - too much text?) - often say that long lists like that make them feel stupid.

------------

Designing Effective Subject Pages

Testing at teh University of Saskatchewan: 66% of time their site failed to support users looking for articles. Only 33% of users could locate databases by topic. (i.e., when given a questions such as: Find two useful full text databases on religion.) Many gave up after trying for 3 or more minutes.

They found that simple terms like this sucked students in:
Databases: subject | title
Electronic Journals

Users love the feature of 'limit to scholarly peer reviewed'.

When confronted with lists of cryptic database names - what do people do when? They either click first one or they leave the page.

Lacking the librarian's mental model or organization - not looking for databases to find an article. Users headed for electronic journals instead of article databases - "if only I knew a journal title!" Faculty, when confused or confronted with intimidating interface send research assistants to do everything. Faculty know the articles they want from word of mouth and find them via Google more than the library.

How do people look for information? Undergrads look by format: article, book, then subject then journal title.

Who are you designing for? Amorphous mass of 'users' not good. U of Saskatchewan's library webpage is not designed for expert user but novice user who doens't know where to start.

Best Bets section - if you don't know where to start, start here.

When designing, think Just In Time information, not Just In Case.

- online access info (licensing restrictions)
- removing unnecessary info.
- Design for recognition, not recall.
- Give the users just enough info to make next step of journey; don't overwhelm them with verbiage.
- Less is more; the page should scan quickly, with a very brief info to reduce information pollution and cognitive overhead.
- Group similar things together (format, tutorials, library info).
- Use structure, layout, & position to organize info.
- Create zones with whitespace to route things.

When unfamiliar with a new domain, browsing may be more effective than searching

Experts don't get stuck in Best Bets-type of sections, but go down the page, so no worries.

Default to journal articles - #1 thing people look for & have trouble looking for.

Best Bests - looks kinda like Google - brief annotations. In testing, nobody clicked a detail page, just went straight to the database.

Need clear udnerstanding of purpose of page. Simple & easy to use is not always simple & easy to design.

(Thoughts for our library: add brief annotations to database alpha list.)

People tended to use the database they knew best, even if switching areas of study.

Presentations online

2005-11-04T09:29:00.000-08:00

A number of speakers have put their presentations online.

Users Driving Web Site Changes

2005-11-04T09:27:00.000-08:00

Karen Coombs, Head of Web Services, University of Houston Libraries
Steve McCann, Digital Projects Librarian, University of Montana

We can discover a lot about our users and how they use our Web sites if we take time to observe their behavior online. Coombs offers an overview of the tools and systems used to capture information, including log files from Web servers, proxy servers, OPAC, and statistics from Interlibrary Loan system and OpenURL resolvers. She talks about how to create a picture of what library’s Web-based resources are being used and where, as well as the path followed to discover them. McCann describes how "user personas" can effectively help with Web site design. User personas function as a way to capture a user’s point of view while filtering out a site designer’s own personal prejudices. McCann walks you through the process of building user personas based on analysis of Web site traffic logs and through a usability study at his university. Take away lots of ideas for creating more effective Web sites.

Blog links:

Schwagbag

My Notes:

Entry points for library's site - what are the pages that users come into the site on?

A lot of activity on library site doesn't actually happen on the library site itself; it involves going offsite to other sites and databases. It's hard to trace what users do and where they go. If you track exit points you can see where they're making those hops off and where they're going - database, Google, whatever - and find out where they get frustrated enough to leave the site and search for information elsewhere. If a page with no external links is an exit point there is something frustrating about that page.

How do people link into the site? The ohmepage or deeper into the tree structure? (if so, they get more hits and more use if links are deep)

Referer reports can be used to track paths through the site.

Think about what the students are doing and why. In one case, students were going to computer labs instead of the reference desk in their library. Turns out the comptuers in the Reference area had no productivity software like Word. They saw an overall increase in the number of questions in reference once productivity software was installed.

OpenURL data - requesta & clickthroughs by source - why don't people go on through the OpenURL window? - few clickthroughs.

Session path tracing - script that constructs xml files to trace path through site - how are people getting to particular pages? many commercial services just guess. This script says specifically what path. This generates a ton of data - only turn on for certain amount of time.

User Personas

Create one archetype to make all your design decisions. Then have secondary personas, then have a persona who you are not designing for. This will help you make decisions about structure and design, because you know exactly how your user behaves and what they are looking for.

Library Terms that Users Understand

2005-11-04T09:08:00.000-08:00

John Kupersmith, Reference Librarian, University of California, Berkeley

Your site may have superb content, elegant design, and cutting-edge technology, but do the users understand your text and know what the links mean? Kupersmith's widely used Web site is a clearinghouse of data mined from usability studies that indicate which library terms users do—and don't—understand. This session is packed with ideas and best practices for improving your site's terminology and incorporating this factor in your usability testing.

Kupersmith is the author of the page Library Terms that Users Understand at:
http://www.jkup.net/terms.html

Links:
Powerpoint presentation and handout.

Other blog entries:
See Also...
Library Web Chic
Schwagbag

My notes:

Searches for journals and databases are successful only 50% of the time. Why? Site organization, designs where links are hidden or not easily available, excessive verbiage, but most of all, terminology.

According to Jakob Nielsen, in studies a sample size of 5 will give you 80% of the problems on your site.

Acronyms and brand names were most often cited as problematic. The term "database' is, too, because it's used for a collection of data and a collection of articles and users don't realize they can find articles there.

Some terms not understood at all. Brand names like "Expanded Academic" aren't understood until the user learns the code. Terms such as "periodical" and "reference" don't mean anything.

The word "resources" means nothing to most people – in a test of possible useful terms, nobody used "resources".

"Catalog" means everything, the books, journals, articles, everything.
"Database" is run into in too many contexts to understand.
"E-journal" is misunderstood in a hopeful sense.

What are understood are verb phrases involving the word "find" and target phrases like "books" or "articles", and annotated links (short annotations, not too wordy). Other attractors are terms like "Journal," "Services," (for course reserves and other such services) and "Search."

"Electronic Resources" is a weak attractor.

Another way to look at it is - what do students say? They tend not to understand categories like 'Arts & Humanities' and 'Science & Engineering.' They are literal-minded - looking for the word 'journal' when an assignment to find articles is given. They are used to and looking for instant results, and don't know the language or mental models librarians use when organizing libraries and websites.

Librarians are often concerned about dumbing down websites, however we're contaminated as designers by what we know, by our specialized language and mental models.

Best practices: test users' understanding and preferences.

Testing:
link choice (preference) - is a microusability test - give users a description of the page to go to, give them a list of alternative link names and ask them to pick which one they'd try first.
link naming - give a link name and ask them to explain what they think it means.
card sorting - difficult to get clear consensus. if you do, esp. w/ terminology, send it to him.
category membership testing - pre-existing list of top-level categories into which to sort.

Use natural-language terms on top-level pages - 'borrow from other libraries' or 'find books' in addition to the catalog name - Berkeley's solution is to retain both. Use target words like 'Book' or 'Article.' For reference-email, chat, phone next to the reference link. Introduce more precise technical terms as you go along, and provide intermediate pages: 'find books' leads to page of options with the catalog, ILL, worldcat, etc.

Provide alternate paths to resources within the website. 'Find journals' usually means people expect to find articles, not journal titles. Use 'find artcles' *and* 'find journals'.

Enhance or explain potentially confusing terms - additional words or graphics, mouseovers with ALT and TITLE attributes, glossary of terms on HELP page.

Be consistent throughout website, printed material, and signage. (For us - keep Ref & IC together on webpage under "Information Commons" heading?)

Internet Librarian 2005: OPENING KEYNOTE — Shifting Worlds: Internet Librarians at the Forefront

2005-11-04T08:47:00.000-08:00

Program: Lee Rainie, Director, Pew Internet and American Life Project

Our world is definitely shifting with the Internet at the core of changes in behavior. Rainie discusses his project’s current findings about how people use the Internet and looks at the profound impact ubiquitous connectivity is having and will have on the way people interact, participate in groups, and influence their surroundings in the future.

Blog entries for the session:
InfoToday Blog 1
InfoToday Blog 2

My notes:

The term "continuous partial attention" crops up over and over during the conference, as a way to describe how people are working and utilizing technology today. This is not the same thing as multitasking. It means scanning incoming information for the one best thing to seize upon. This is a major behavioral change with implications for social life, commerce, political life, etc.

The "long tail" concept also cropped up – here's a definition by the person who coined the term. It originally refers to an economic distribution curve, where a few items have high demand and a lot of items have low demand – the curve exhibits a long tail for those items. Traditionally, suppliers have concentrated on the few items that fall into the high points of the curve, but the most demand is actually in the long tail, where people want niche items that fit their needs and wants more specifically. This applies to information, too: people seeking information often want the more specific, less one-size-fits-all information in the long tail, and librarians are specialists in finding where that information is hidden away. (Google hits the high points, librarians find the long tail.)

Items that the Pew Internet and American Life Project have found in their research:

Teens are all connected today, IMing, cellphones. They're redefining what it means to be present with other people. They play with their identities, using images, quotes, etc. to define themselves online. They are surrounded by media and create media themselves through art, stories, blogs, and websites. They're multitaskers.

"Social capital" – civic engagement. Is the Internet helping restore civic ties? Turns out that people who use the Internet for political news are more likely to vote than people who don't.

Are people using the personalization aspect of the Net to isolate themselves from opposing views? No, the opposite was found, Internet users do not limit their exposure to opposing viewpoints.

Testing

2005-10-20T13:12:00.000-07:00

Created this to blog things from the Internet Librarian 2005 conference. I have no idea if I'll continue it or not.